Bd369 Terms and Conditions

Welcome to bd369. These Terms and Conditions (hereinafter "Terms") apply to the use of the bd369 platform and all its services. By using the bd369.pro website, mobile app, and all related services, you are deemed to have automatically accepted these Terms.

Bd369 is an internationally licensed online gaming and Sports Betting platform built specifically for users in Bangladesh. All services you enjoy on bd369 — Sports Betting, casino, bingo, or any promotion — are governed by these Terms and Conditions.

These Terms and Conditions have been published in Bengali so that every bd369 user can understand them easily. However, in the event of a legal dispute, the English version shall be considered final.

To open an account at bd369, you must provide accurate and complete information. bd369 reserves the right to immediately close any account where false or misleading information is submitted during registration.

• Each individual may open only one account — multiple accounts are strictly prohibited.
• Your full name, address, national ID number, and date of birth must be provided accurately.
• Keeping your account password confidential is your responsibility — do not share it with anyone.
• If your account details change, you must notify bd369 Support immediately.
• Withdrawals cannot be processed until KYC (Know Your Customer) verification is complete.
• bd369 may request ID or additional documents at any time — failure to cooperate will result in account suspension.

The minimum age to register at bd369 is 18. Anyone under 18 may not open an account or participate in any gaming activity on bd369. bd369 enforces this rule strictly and age verification is mandatory for any account flagged as suspicious.

• Age must be verified at registration using a national ID card or passport.
• If an account is created with a false age, all winnings will be forfeited.
• Any account found to be placing bets on behalf of a minor will be permanently closed.
• bd369 reserves the right to re-verify a user's age at any time.

All financial transactions at bd369 are handled through secure, verified payment methods. Currently accepted payment methods at bd369 include Mobile Banking, Nagad, Rocket, and USDT (crypto).

Deposits are usually processed instantly. For withdrawals, bd369 aims to complete processing within an average of 15 minutes, though delays may occur if KYC verification is not completed.

• Minimum deposit: BDT 500 (Bangladeshi Taka).
• Minimum withdrawal: BDT 500.
• The name on your account must exactly match the name on your mobile banking account when making a withdrawal.
• The applicable wagering requirement must be met before any bonus funds can be withdrawn.
• Withdrawals to third-party accounts are strictly prohibited.
• bd369 may request additional documentation for any suspicious transactions.
• bd369 processes all payments with no hidden charges.

Bd369's bonus and promotion offers are special benefits for our users. However, each bonus comes with its own terms that must be read before claiming. Failure to comply with bd369's bonus terms may result in the bonus and any associated winnings being forfeited.

• The welcome bonus is available to new registered members one time only.
• The wagering requirement for each bonus is set individually.
• Bonus balance and real balance are displayed separately.
• Using multiple accounts or a VPN to claim bonuses is prohibited.
• bd369 reserves the right to modify or cancel any promotion at any time.
• Any bonus that reaches its expiry date will be automatically cancelled.
• Terms for reload bonuses, cashback, and loyalty points are available in full on the Promotions page.

Participation in Sports Betting, live betting, casino games, and bingo at bd369 is subject to the relevant rules. All games on bd369 use independently verified RNG (Random Number Generator) to ensure fair outcomes.

• Once a bet is accepted, it cannot be changed or cancelled unless bd369 voids it under exceptional circumstances.
• If a match or event is cancelled, all related bets will be automatically refunded.
• bd369 reserves the right to void any bet placed at incorrect odds resulting from a technical error.
• Odds at bd369 may change at any time — the odds at the time a bet is placed are final.
• In live betting, if odds change due to a delay, the original odds may no longer apply.
• Coordinated betting (arbitrage) across multiple accounts on the same event is strictly prohibited.

Every member is responsible for using bd369's services honestly. Any of the activities listed below are strictly prohibited and may result in immediate account closure and forfeiture of all funds.

• Creating multiple accounts or using another person's account.
• Bonus abuse — attempting to claim the same bonus more than once.
• Operating an account through a VPN or proxy.
• Automated betting using any software or bot.
• Using bd369 for money laundering or any illegal financial transactions.
• Hacking or any form of cyber attack on bd369's systems.
• Operating an account under a false identity or engaging in fraudulent activity.
• Use of stolen payment cards or mobile banking accounts.

Bd369 believes gaming should be a healthy and enjoyable form of entertainment. If any member feels their gaming is getting out of control, bd369 provides the following tools to help.

• Deposit Limit — Set a daily, weekly, or monthly deposit limit.
• Loss Limit — Set a maximum loss amount within a defined time period.
• Cooling-Off Period — temporary account suspension for a defined period of time.
• Self-Exclusion — request permanent account closure.
• Reality Check — Regular session time reminders.

For more details, visit our Responsible Gaming Visit page.

Bd369 takes the security of your personal information seriously. Your name, address, payment details, and gaming history are all protected under full SSL encryption.

• Your personal information will never be sold to third parties.
• Information will not be shared with any government authority without a legal obligation to do so.
• Even if a bd369 account is deleted, certain data must be retained in accordance with applicable legal retention periods.
• Cookies are used to improve your experience on the site — cookie settings can be adjusted.

To read our full Privacy Policy, visit our Privacy Policy View page.

Bd369 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances. This decision is made at the sole discretion of bd369 and is final.

• Violation of any provision of these Terms and Conditions.
• If fraud or suspicious activity is detected.
• If KYC verification is not completed or false information is provided.
• At the user's own request (self-exclusion).
• Due to extended inactivity (account unused for more than 36 months).

Bd369 reserves the right to update these Terms and Conditions, in part or in full, at any time. A notice will be posted on the bd369 website and a notification will be sent to your registered email before any changes take effect.

• Continued use of the site after updated terms are published will be considered acceptance of the new terms.
• If you do not agree to the updated terms, you may request account closure.
• The date of the latest update will always be displayed at the top of this page.

If you have any questions or complaints about these Terms and Conditions, please contact the bd369 customer support team. Our team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: bottom-right corner of the website.
• Support hours: 24/7, all year round.